Contractors: Vulcan v.s. Mr. Rooter v.s. Niffer (fin)
The result of the recommendations for fixing the basement flooding problem:
Vulcan Basement Waterproofing: Installed french drains based on the recommendation of the sales rep that came out to assess the problem. ($3,400) Later was told that French drains would not properly handle the problem.
Mr. Rooter: After seeing that the roof and 2nd floor deck gutters were draining into a sewer grating on the side of the building, recommended what could have ended up being an $8,000 to $16,000 project. I passed on that (they also started a $49 service fee just for coming out that I was able to get out of paying — customer loyalty maybe?).
Niffer: Recommended purchasing a $20 gutter extender from RainGuard USA to re-direct the water from the roof and deck into the back yard. ($20) — ever since she installed it (before we were hit with the remnents of Ernesto) the basement has been bone dry.
Overall, I still feel as though I was conned by the Vulcan Basement Waterproofing rep (Caplan), either that, or he had no idea what he was doing. At any rate, I’m still looking into having a backflow preventer valve installed to prevent water from coming up into the boiler room sewer grate as well as the basement bathroom.
Sometimes the best fix if a simple one 🙂
Now we just need to see about permenantly rerouting the gutter!
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Was the previous comment spam, or very useful? We’ll never know. And therein lies the problem: “truthiness”. The last 3 yrs of my life have been ruined by contractors, so I feel your pain.
Ether way, it’s another product that could be taken into consideration if a problem calls for it (which it why the comment was posted). Trying to avoid bad contractor experiences is partially why this site is up.
Hello Thurmus, I have had a very bad experience with Vulcan. Can you tell me how I can email or contact you. I would like to know what exactly your waterproofing problem was and how Vulcan went about trying to fix it, because I do not think this guy Alan knew or conned us also
Thurmus, can you please email me at xxxxx @ gmail.com. I would really like to talk to you about the problem I have encountered with Vulcan. I wrote to the Better Business Bureau about them and want a full refund from them. If a similar problem happened to you I think it could help both of us out, and it would show Vulcan is conning people. I had the same guy , Alan Caplan, tell us his job was what we needed, and it turns out his job would not stop the problem.
Thurmus I am not sure how I can get in contact with you, but I just read your post about Vulcan waterproofing and the same problem with water dripping down your walls is what I have and Vulcan told me that their system would stop this, but the same sales person/manager that came for must have lied to us, and I would really like to talk to you about it. Is there a way I can email you ?